RingCentral Video AI use cases that feel like a cheat code

Navigating the labyrinth of traditional meeting and testimonial processes can be a major time sink, often filled with inefficiencies that drain energy and divert focus from what truly matters. RingCentral Video is here to provide a better way to do things. For example, by transforming how you capture customer testimonials and conduct all-hands meetings, RingCentral Video feels less like a business tool and more like a secret weapon—a cheat code to mastering your business communications. We don’t like to gatekeep at RingCentral, so let me show you a few ways the RingCentral crew uses RingCentral Video to master their meeting experiences.

1. Streamlining customer testimonial production

The Pain: Traditionally, producing customer testimonials involves sifting through extensive footage to find potent moments, a process that is both time-consuming and cumbersome.

The RingCentral Way: With automatic chapterization and highlight reels, RingCentral Video segments customer interviews into thematic chapters and condenses them into powerful, succinct clips. Transcription as well as the highlights to read up on the key moments makes it easier to create soundbites and extract quotes. This not only accelerates the editing process but ensures the most impactful testimonials are readily available to showcase your product’s effectiveness, even when time and resources are strapped.

RingCentral Video transforms hours of footage into highlight reels instantly, turning what used to be a chore into a showcase of impactful moments. 

Marianna Levyash, RingCentral’s Customer Advocacy Leader

2. Enhancing training with targeted content access

The Pain: Training sessions are critical but often inefficient. Trainers and new hires typically struggle with lengthy recordings to find relevant discussions, which can delay the learning process.

The RingCentral Way: RingCentral Video’s speaker-specific summaries allow trainers to direct new hires to exact moments where critical topics are discussed, such as the CTO detailing new software deployments. This precision saves time and ensures consistent, effective training across the board.

Focusing on pivotal learning moments right away allows us to do just-in-time enablement sessions in follow-up from one meeting to another.

Sarah Fricke, RingCentral’s Global Sales Enablement Leader

3. Executing efficient Town Hall meetings with direct access to key segments

The Pain: All-hands and townhall meetings are vital for company-wide communication but can be inefficient and difficult to navigate, especially for those who miss the live event.

The RingCentral Way: The speaker-tracking visualization in RingCentral Video enables employees to directly access significant segments like the CEO’s strategic updates or department-specific news, ensuring crucial information is never missed and can be accessed swiftly by all employees.

Due to differing time zones, I often miss live meetings and face a backlog of lengthy recordings. Thankfully, if I miss a company town hall, I can jump to the 5-minute segment where Vlad delivers key updates. It’s straightforward to find exactly where he starts and ends, saving me valuable time.

Bryan Peddie, International Product Marketing

4. Rapid review and preparation for project briefings

The Pain: Preparing for project briefings can often be a race against time, especially when team members need to review previous discussions and decisions quickly.

The RingCentral Way: RingCentral Video allows project teams to instantly access specific meeting segments, such as last week’s project status updates or discussions on deliverable timelines. This targeted access is crucial for preparing accurate, up-to-date briefings in a fraction of the time.

The pace of managing several projects used to mean hours spent on meeting reviews. With RingCentral Video recordings, I cut straight to relevant discussions, which is a game changer for staying on top of every project detail.

Laura Frasure, Senior Strategic Project Manager

5. Executive briefings with highlight reels

The Pain: For busy executives, time is a precious commodity. Watching lengthy recordings of strategic meetings can be impractical due to demanding schedules.

The RingCentral Way: RingCentral Video’s highlight reels distill lengthy meetings into concise, 3-4 minute summaries capturing the essence of discussions. After a strategic planning session, an executive can watch a highlight reel that encapsulates key arguments, decisions, and action items, enabling them to stay informed and responsive without investing hours into watching full recordings.

We can get the essence of hour-long meetings in just minutes, which significantly enhances our ability to quickly and effectively brief senior leadership on key issues and decisions.

Mariana Leventis, Vice President of Corporate Communications

Cheat code unlocked! 

The good news is, all RingCentral RingEX customers have access to these features at no extra cost, fully loaded with AI capabilities. RingCentral Video does more than streamline your communication; it transforms it. By providing these powerful, user-friendly tools, RingCentral Video effectively eliminates common pain points associated with business meetings and customer testimonials. Experience how RingCentral Video can feel like a cheat code, propelling your team towards unprecedented efficiency and engagement. If you don’t have RingCentral, there’s more good news, you can try our full-featured freemium RingCentral Video solution (it has a 50 minute video meeting limit for up to 100 participants), or you start a free trial of RingCentral RingEX, our unified communications suite with RingCentral Video included.